Effective Date: 28/04/2025

1. Introduction

Welcome to TEQ Money Gateway ("Company", "we", "our", "us"). These Terms and Conditions ("Terms") govern your use of our website www.teqmg.com, mobile applications, and services related to money transfers ("Services").

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, you should not use our Services.

2. Eligibility

To use our Services, you must:

• Be at least 18 years old or have legal capacity in your jurisdiction.
• Provide accurate, complete, and current personal information during registration and when using the Services.
• Use the Services for lawful purposes only.

3. Services Provided

TEQ Money Gateway provides international money transfer services and related financial solutions, subject to compliance with applicable legal and regulatory requirements, including Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations.

We reserve the right to verify your identity and request additional documents at any time.

4. User Responsibilities

You agree to:

• Provide accurate information when registering and using our Services.
• Maintain the confidentiality of your account credentials.
• Notify us immediately of any unauthorized use of your account.

You are responsible for all activities conducted under your account.

5. Transaction Limits and Verification

Your ability to send and receive funds may be subject to transaction limits and verification requirements based on:

• Regulatory requirements
• Transaction history
• Risk assessments

TEQMG reserves the right to adjust limits or suspend accounts pending additional verification.

6. Fees and Charges

We may charge fees for using certain features of our Services.

All applicable fees will be disclosed before you complete a transaction.

You authorize TEQ Money Gateway to deduct applicable fees from your transferred amount.

Refunds for transactions may be subject to processing fees and are handled on a case-by-case basis in accordance with our Refund Policy.

7. Restrictions

You agree not to use our Services for:

• Illegal activities (e.g., money laundering, terrorist financing, fraud)
• Transmitting prohibited or regulated items
• Transactions violating applicable laws or regulations

We reserve the right to suspend or terminate accounts involved in prohibited activities.

8. Intellectual Property

All content on our website and mobile applications, including logos, text, graphics, and software, is owned by TEQ Money Gateway or its licensors.

You may not use, copy, or distribute our content without prior written consent.

9. Limitation of Liability

To the maximum extent permitted by law:

• TEQ Money Gateway shall not be liable for indirect, incidental, or consequential damages.
• We are not liable for delays or failures caused by factors beyond our control (e.g., natural disasters, internet outages).

10. Privacy

Our Privacy Policy, available at https://teqmg.com/pages/privacy-policy, explains how we collect, use, and protect your personal data.

By using our Services, you agree to the terms of our Privacy Policy.

11. Termination

We reserve the right to suspend or terminate your access to our Services at any time for any reason, including violation of these Terms.

12. Governing Law

These Terms are governed by the laws of France.

Any disputes arising from these Terms or your use of the Services shall be subject to the exclusive jurisdiction of the courts of France.

13. Changes to Terms

We reserve the right to update these Terms at any time. Changes will be effective immediately upon posting.

Your continued use of the Services after changes are posted constitutes your acceptance of the revised Terms.

14. Contact Us

If you have any questions about these Terms, please contact us:

📧 Email: info@teqmg.com

📍 Address: 8 Rue Ampère, 69270 Fontaines-sur-Saône, France